Terms of Service

The website is owned and operated by 11 Health and Technologies Limited (“11 Health UK”), having its head offices in Borehamwood, London and 11 Health and Technologies Inc. (“11 Health US”) in Tustin, USA (together “11 Health”). 11 Health maintains this website for your information and use as general educational information only. 11 Health does not practice medicine, and information on this website is not medical advice.

Products and services shown on this website are intended for United Kingdom and United States audiences. Products may not be available in your country if you live outside the United Kingdom and the United States or may be known by a different name. Indications for use may vary from country to country. Always check with your local health care professional for diagnosis and treatment and read the package insert prior to use.

You should assume that everything you see or read on this website is protected by copyright unless otherwise stated and may only be used according to these Terms of Service and as stated within the pages of the website. Any unauthorized use of the contents of this website material may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Contact 11 Health’s Legal Department at legal@11health.com to obtain written permission, which is at 11 Health’s sole discretion, to copy, reproduce, republish, upload, post, transmit or distribute in any way the contents of this website, including the text, images, audio, and video, for commercial purposes.

The trademarks and logos displayed on the website are trademarks of 11 Health and/or its affiliates. Nothing contained on the website is to be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the website without the written permission of 11 Health or such third party that may own the trademarks displayed on the website.

Except for personal information, as that term is defined in our Privacy Policy, any communication or material you transmit to the website by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated by 11 Health or its affiliates as a royalty-free license to compile and use any such material for any purpose including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, you expressly acknowledge that 11 Health is free to compile and use any ideas, concepts, know-how, or techniques contained in any communication you send to the website for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.


Except as may be required by applicable law, neither 11 Health nor its directors, employees, content providers, affiliates, or other representatives will be liable for damages of any kind (including without limitation liability associated with any computer viruses that may infect your computer system, lost profits, direct, indirect, compensatory, incidental, consequential, exemplary, punitive, or other damages) arising out of your use of, your inability to use, or the performance of this website or the content whether or not we have been advised of the possibility of such damages.

We use reasonable efforts to include accurate and up-to-date information on the website. However, 11 Health makes no warranties or representations as to the accuracy, reliability, or correctness of the information. Some U.S. states do not permit the exclusion or limitation of implied warranties or liability for certain categories of damages, and, thus, some or all of the foregoing limitation may not apply to you to the extent prohibited.

The information provided on this website is not a substitute for medical care. If you have, or suspect you have, a health problem, you should always consult with a licensed healthcare professional.

This website may link to other websites that are controlled or offered by third parties and are not under the control of 11 Health. These links are offered for your convenience, and you agree to read and adhere to the policies and terms of service applicable to that site. 11 Health is not responsible for the content of such websites and disclaims liability for any damages or injury arising from the content of any other company’s website.

We welcome links to this website. You are free to establish a hypertext link to this website as long as the link does not state or imply any sponsorship or endorsement of your website by 11 Health or any of its affiliates. Nor may you incorporate any intellectual property or copyrighted material of this website elsewhere.

11 Health reserves the right to revoke permission to link to this website generally or with regard to your right to use specific links at any time. If permission is revoked, you agree to disable and remove any and all of your links to this website.

11 Health reserves the right to delete, modify, or supplement the content of this website, including these Terms of Service, at any time for any reason without notification to anyone. The most current version of the Terms of Service is always available by clicking on the link at the bottom of this website. These Terms of Service constitute a contract between you and 11 Health governed by the laws of the State of California, USA, with the exception of its conflicts of laws provisions, and the federal laws of the United States. You agree that exclusive and proper jurisdiction and venue for any dispute with 11 Health is in the courts of the State of California, USA.

You agree to defend, indemnify, and hold harmless 11 Health, its affiliates and their respective directors, officers, employees, and agents from and against all claims and expenses including reasonable attorneys’ fees arising out of your violation of these Terms of Service or misuse of this website.

Contacting 11 Health if you have any questions about the Terms of Service, the practices of this website, or your dealings with this website, please contact 11 Health’s Legal Department at legal@11health.com.

Health and Technologies Limited is an integrated sensor platform for long term patients who manage chronic conditions whilst connected to medical bags. Our Patient Care Program is designed to provide individualised engagement and support for ostomy patients. The patient champions are actual patients who have been trained on the Product, tested our technology and provided real time feedback on how to improve our platform.

By enrolling in the Patient Care Program, independently or through your health care provider, you agree that the patient champions may contact you by phone (including mobile phone if that is the number you provided), text message (sms), videocall, e-mail, hard copy letter, or other means of communication but only for the purposes referred to above. You also give us your permission to interact with your healthcare provider or product supplier in connection with the support you receive through the Patient Care Program.

You understand that you can unsubscribe at any time if you no longer want to receive communication from us related to your participation in the Patient Care Program. You can unsubscribe at any time by sending us an email at patientchampions-us@11health.com.

Please read the legal aspects policy before using 11 Health’s social media platform. By using our platform, you agree to the policy. You are also subject to additional terms that apply to the use of YouTube; the community guidelines for YouTube can be found here.

11 Health reserves the right to delete, modify or supplement the content of our social media platform at any time for any reason without notification.

We use reasonable efforts to include accurate and up-to-date information on our social media platform.

However, 11 Health makes no warranties or representations as to the accuracy of the information.

11 Health assumes no liability or responsibility for any errors or omissions in the contents of this platform. The information provided on our platform is not a substitute for medical care. If you have, or suspect you have, a health problem, you should always consult with a licensed healthcare professional.

If you have any questions about the legal aspects, the practices of our social media platform, please contact 11 Health’s Legal Department legal@11health.com.

Terms of Service last updated May 2018.